Limited data, practical safeguards, clear choices.

1. Information we collect

Main Ave Design collects limited information that you choose to provide or that is automatically created when the website loads.

• Contact details: name, business name, email address, phone number, and any message or mini-brief details you send.
• Project information: business type, service area, website goals, content, photos, brand assets, policies, pricing, hours, links, and approval notes you provide for a project.
• Communication records: emails, form submissions, proposal notes, invoice status, approval records, revision notes, and support requests.
• Technical information: IP address, browser type, device information, pages requested, timestamps, referral URLs, hosting logs, security logs, and basic performance information.
• Third-party account information: limited account or project details needed to connect approved tools such as hosting, DNS, forms, email, analytics, maps, scheduling, or payment links.

2. How we use information

Main Ave Design uses information to operate the website, respond to inquiries, prepare mini-briefs, create proposals, deliver approved services, maintain records, improve quality, protect the website, and comply with obligations.

• Respond to messages and project requests.
• Prepare draft strategy, website copy, design direction, proposals, invoices, and project documents.
• Build, review, publish, maintain, or troubleshoot approved websites and related assets.
• Confirm approvals, scope decisions, payment status, and handoff details.
• Protect against spam, abuse, fraud, security incidents, and platform misuse.
• Comply with legal, tax, accounting, dispute, and recordkeeping needs.

Main Ave Design does not sell personal information. Main Ave Design does not use submitted client information to send unrelated mass marketing.

3. When information may be shared

Information may be shared only as needed to operate, provide, protect, or document the services.

• Service providers: hosting, DNS, email, form processing, file storage, analytics, payment processing, scheduling, security, and project tools.
• Approved publication: business information, images, copy, policies, and contact details that you approve for publication may appear on the public website.
• Professional support: accountants, legal advisors, security support, or other professional advisors when needed.
• Legal and safety reasons: if required by law, court order, valid request, dispute process, or to protect rights, safety, security, and property.
• Business transfer: if the business is reorganized, transferred, or sold, relevant records may be transferred as part of that transaction.

Third-party providers process information according to their own terms and privacy practices. You are responsible for reviewing third-party providers used for your own business website and accounts.

4. Cookies, fonts, hosting logs, and analytics

This site may use basic technical features required to load pages, prevent abuse, and understand website performance. Hosting providers such as Cloudflare may process IP addresses, request logs, security signals, cache information, and related technical data.

This site may load fonts or assets from third-party providers, including Google Fonts. Those providers may receive technical information such as your IP address and browser details when their assets load.

If analytics, advertising pixels, embedded maps, scheduling widgets, payment tools, or other tracking services are added later, they should be disclosed and configured before launch. You can usually limit cookies through your browser settings, but some site features may not work as expected.

5. Retention

Main Ave Design keeps information only as long as reasonably needed for the purposes described in this Privacy Policy, including inquiry response, project delivery, accounting, legal, dispute, security, quality review, and business recordkeeping.

Project files, approvals, invoices, and communication records may be kept after a project ends so the work can be supported, disputes can be resolved, obligations can be met, and prior decisions can be understood. If you ask for deletion, Main Ave Design will review the request and delete or anonymize information when it is reasonable and not required for legitimate records or obligations.

6. Security

Main Ave Design uses practical administrative, technical, and organizational safeguards appropriate for a small website studio. No website, email, form, host, or internet transmission is perfectly secure, and Main Ave Design cannot promise complete security or uninterrupted availability.

Please do not send passwords, payment card numbers, government IDs, private customer lists, protected health information, or other sensitive information through ordinary forms or email. If a project requires sensitive access or data, a safer transfer method should be agreed in writing before sending it.

7. Your choices and requests

You may contact Main Ave Design to request access, correction, deletion, or a copy of information you provided. You may also ask questions about how information is used or ask to stop non-essential communications.

Some information may need to be kept for legal, tax, accounting, security, dispute, anti-fraud, backup, or service-record reasons. Main Ave Design may need to verify your identity or authority before fulfilling a request, especially if the request concerns a business account or client project.

8. U.S. state privacy notices

Main Ave Design is a small local website studio and may not be subject to every state consumer privacy statute. Where a state privacy law applies, eligible users may have rights to know, access, correct, delete, or obtain certain information, and to opt out of certain uses. Main Ave Design does not sell personal information as that term is commonly used in state privacy laws.

To make a privacy request, email the contact address below with enough detail to identify the information and your relationship to it. Authorized agents may be required to provide proof of authorization.

9. Children

This website and the services are intended for businesses and adult decision-makers. Main Ave Design does not knowingly collect personal information from children under 13. If you believe a child provided information, contact Main Ave Design and reasonable steps will be taken to delete it.

10. Visitors outside the United States

Main Ave Design is operated from the United States. If you access the website from outside the United States, you understand that information may be processed in the United States or by service providers in other locations where privacy laws may differ from those in your location.

11. Changes to this Privacy Policy

Main Ave Design may update this Privacy Policy from time to time. The effective date shows when the latest version became active. Continued use of the website or services after changes are posted means you acknowledge the updated policy for future use and future services.

12. Contact

Privacy questions and requests can be sent to mainavedesign.com@gmail.com.